Corporate Travel Administrator (Entry/Experienced Level Professional)

Offerta Pubblicata Il 02-05-2024
Posizione :
GREENVILLE, SC, Stati Uniti d'America
Settore :
Personale
Contratto :
Regolare
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Descrizione

Corporate Travel Administrator (Entry/Experienced Level Professional)

Michelin is hiring!

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THE OPPORTUNITY

Michelin, a global leader in sustainable mobility, is seeking a Corporate Travel Administrator to join our dynamic team. You will play a pivotal role in helping to execute Michelin’s Corporate Travel Program, ensuring flawless travel experiences for our employees while adhering to company policies and guidelines. 
If you’re passionate about travel, data driven decision-making, and exceeding employee satisfaction, this role is for you!

Our Regional Travel Team is a part of the Corporate Business Services-Personnel Team (CBS-P) and takes pride in supporting our diverse workforce and collaborates with our global Travel Team in France. This opportunity is located at our North American Corporate Headquarters in Greenville, SC.

WHAT YOU WILL DO
•    Travel Management: Assist employees with escalations from travel related matters through to resolution. 
o    Collect and raise any concerns as needed. 
o    Analyze and provide issue resolutions and appropriate answers.
o    Provide root cause analysis and recommend/implement corrective actions to eliminate recurrence. 
•    Employee Satisfaction: Prioritize employee needs, providing outstanding service and resolving travel-related issues promptly.
•    Relationship Management: Build and maintain positive relationships with employees, internal stakeholders, and external travel partners to meet and exceed service commitments. Identify and share reoccurring issues with relevant partners and internal stakeholders and assist in solutioning. 
•    Policy Adherence & Strategy: Ensure all travel arrangements align with Michelin’s travel policy and guidelines and call out any identified gaps. Partner with the Regional Travel Team to contribute to the development and refinement of travel policies, guidelines, and procedures to streamline travel processes and improve cost efficiency.  Help develop strategy for new services, tools, or program improvements to save costs and increase traveler satisfaction.
•    Industry Knowledge and Awareness: Stay up to date with changes in the travel industry, contribute to adapting strategies to benefit Michelin and its employees.
 

WHAT YOU WILL BRING 
•    Knowledge of Corporate Travel: Familiarity with corporate travel policies and guidelines. Experience working in a corporate travel planning role is a plus. 
•    Relationship Building: Excellent social skills to collaborate with employees and external partners and respond promptly to employee inquiries, ensuring a positive employee experience.
•    Data Analysis and Presentation Skills: Proficient in collecting and interpreting travel data, identifying patterns, and drawing relevant insights to make decisions and recommendations. Comfortable presenting to large groups.
•    Adaptability: Stay current with industry trends and adapt to changing travel landscapes. Ability to work independently as a part of a larger team, in a fast-paced environment to deliver on expected results.
•    Attention to Detail and Problem Solving: Ensure data accuracy and adherence to policies and swiftly address travel-related challenges to maintain smooth business travel.
•    Proficient in MS Office Suite including Teams.
 

#LI-HIRINGMICHELIN

Inspire Motion for Life: Apply Today!

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries—from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we’ve been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.

This position is not available for immigration sponsorship.

Get in the driver’s seat and be on your way to a meaningful professional journey!